FAQ

Signage does not start even if connected to the network.

In the following cases, BS1 Player cannot connect to the server and signage will not start.

  • The display cannot acquire the IP address within 3 minutes after BS1 Player launch due to the DHCP server’s start-up timing.
  • The auto IP (169.254.*.*) address is assigned to the display.

You can avoid this issue by configuring BS1 Player config.txt as shown in the following.

  • Set enough time to the “timeout” param
  • Set true to the “reboot” param
{
  "settings" : {
      "connection-error" : {
          "timeout" : 300,
          "reboot" : true
      },