Firmware update for using a USB storage device

Note: The information may vary depending on the country / region.

Version Release Date Download Release Notes
(Android 9.0)
8 Feb 2024

  • Improves some minor issues
(Android 9.0)
20 Sept 2022

  • Fixes a bug that some pro settings functions do not work properly when updating Android OS directly from 7.0 to 9.0.
  • Fixes a bug that ANR occurs during the boot up sequence and IP control does not work.
(Android 9.0)
27 Sept 2021

  • Fixes a bug that Picture OFF command does not work via RS232C
  • Improves some minor issues
(Android 9.0)
10 May 2021

  • Adds new function to display HDMI inputs based on DICOM format for medical images
  • Supports new function "Multi Display Settings"
  • Supports Pro:Idiom M
  • Supports VP8 encode and decode
  • Supports DLNA DTCP-IP
  • Supports multiple <video> tag
  • Improves some minor issues
(Android 8.0)
  • Improves Wi-Fi connection stability
  • Updates security patch
(Android 8.0)
(Android 7.0)
  • Improves Hybrid Log Gamma picture brightness for Vivid mode
  • Improves Lip Sync (Expand specification of AV Sync)
(Android 7.0)
  • Improves X-Motion Clarity(Hybrid Blinking) control (Local Motion/Telop detection addition)

How to update

Step 1: Check the current software version

You can check the current software version as the following steps:

  • Press the [HELP] button on the remote.
  • The firmware version number should appear at the upper-right side of the screen.

If the version number is the same or higher than the latest version on this page, you already have the most recent software version and updating is not required.

Step.2: Download the updater

Before you install the update, you’ll need to download it from the Internet and save it to a USB storage device.

  1. Download the update file to your PC.
    • Click the [Download] button on the latest version of this page, then read and accept the terms and conditions.
    • Click the [Download] button on the bottom of the page to download the update file on your PC.
  2. Extract the downloaded file.
    • After you extracted the downloaded file, you will find the file:
      • e.g. “sony_dtvxxxxxxxxxxxx_xxxxxxxx_xxxxxxxxxxxxxx.pkg”
  3. Insert the USB storage device into your PC.

  4. Copy or drag and drop the pkg file to the root directory of your USB device.
    • NOTE: “The root directory” is the first or top-most directory of the device, which contains all the other folders.
  5. Remove the USB storage device from your computer and continue to the next section.

Step.3: Install the update

Once you’ve downloaded the update file and prepared your USB device, you can install it on your display. The process can take up to 15-30 minutes and during the installation your display will turn off before turning itself back on. Please follow the simple steps below:

  1. Turn on the display.

  2. Make sure that no USB devices are inserted into your display.

  3. Insert your USB storage device containing the pkg file into a USB port of the display.
    • NOTE: Any USB slot can be used if the display has multiple USB ports.
  4. Once the USB storage device has been detected, a series of different messages will appear on the display. Follow the on screen instructions.
    • NOTE: If the messages do not appear automatically, try turning the display off and on with the remote control.
  5. When the file is finished copying from the USB storage device, the update process will begin, the POWER indicator on the display will begin flashing white, and the update progress screen is displayed on the display.

  6. After several minutes, the display will turn off and then turn back on to complete the update.
    • WARNING: During the software installation process, please do not:
      • Remove the USB device
      • Turn off the display
      • Disconnect the display from the power supply
  7. When the software update is complete, a message appears on the display indicating the software update is complete.

  8. Carefully remove the USB device from the USB slot.

Step.4: Check that the update was successful

Check the current software version to confirm that the update has successfully been installed.

  • If the version number is the same as you installed, the software update was successful.
  • If the version number isn’t the same, download and install the update again.