FAQ Search Q&A by category Display The pin configuration of the 3.5 mm jack at the back of the BRAVIA: Which one is Tx, which is Rx, and which is GND? BRAVIA Software Installer failed to initialize the installer – Error Code: -1005. Can I downgrade the firmware version of BRAVIA? How can I keep the screen ON when not operating the BRAVIA? It’s difficult to detach the table-top stand. How can the table-top stand be detached? How to restart (reset) a display? Power problem What kind of power state does the display have? Is it possible to retain the date and time if turn the AC plug off and on? Connection A different input source is selected at Wake-up on Signal via HDMI Is there an RS-232C code to change the input to Screen mirroring? How I can minimize HDMI latency? Does BRAVIA support HDBaseT? I cannot choose 4K screen resolution on my PC even when connecting with BRAVIA Professional Display. Does the BRAVIA “RS-232C SIRCS emulation” command support all keys? Wi-Fi internet access is disconnected when I use Wi-Fi Direct. When I insert a USB storage device into BRAVIA, the “USB drive connected” dialog is automatically displayed. How can I prevent this? RS-232C Power ON command doesn’t work. Setting Recommended settings to maximize brightness (luminance) Can I erase the default startup logo? “Automatic software download” doesn’t work in Pro mode I want to show HDMI videos with Full pixel The Google Cast function is enabled even if I set “Google Cast: Off” in the Pro settings. Can I rotate signage content for portrait installation? When I select the text input field, the software keyboard is not displayed onscreen. I enabled the Periodic restart function, but BRAVIA never restarts at the scheduled time. [One step setting] The picture mode is not changed for “Apps(Video)” input. [One step setting] Picture settings are not changed for HDMI input. [One step setting] When executing One step setting, it gets stuck on the “Please wait...” message and never ends. BRAVIA Meeting setting screen cannot be operated. Wake-up on signal does not work well if laptop connected to BRAVIA Professional Display through docking station or change only signal from Laptop.[EZ20L] Network I cannot use the display on my local network environment with a static IP Can I change the SSID and password of Wi-Fi Direct? The Wi-Fi Direct setting is automatically changed from ON to OFF after a firmware update. Why? How can I set a proxy for my Wi-Fi network? The domain name cannot be resolved even if a local DNS server is set in the network settings of BRAVIA. Signage does not start even if connected to the network. Video Playback Issues Does X-tended Dynamic Range™ take effect when playing still images? An intermittent playback with no-audio video file The display won’t play .m2t video. Android Apps Can I obtain system-level permissions for my Android app? Can I install my own .apk into BRAVIA Professional Display? Can I use ADB debugging in BRAVIA Professional Display? How to launch WebAppRuntime from an Android app The display refuses “adb connect” How to launch Android apps via IP control A newly installed Android application does not appear on Android Home UI. I set an Android app as the initial input source, but it does not start up when I turn on the display. HTML5 Apps Can I embed Screen mirroring into an html application? HTML5 applications don’t launch via USB memory Does BRAVIA support PDF? Does BRAVIA support Flash content? How big are localStorage and sessionStorage? How I can confirm the version of WebAppRuntime? What is the best practice for removing media elements? How to prevent caching of HTML5 contents HTML with 4K Photo isn’t shown in the playlist An HTML5 application stored in the USB memory doesn’t launch How can I launch an HTML5 application by specifying auid (application unique id)? “onsleep: continue” is specified in the manifest file, but the web app’s JavaScript functions don’t work in the Power OFF state. I set a start-up app (web app) as the initial input source, but it does not start up when I turn on the display. Contents In decimated video, the 4:3 content is displayed with 16:9 aspect ratio and setWideMode also doesn’t work. When I played a short video repeatedly, video playback suddenly stopped and a black screen was displayed. IPcontrol When I send an audio control command via IP control, the volume bar UI is displayed on the screen, but the actual audio volume is not changed. The IP control Power ON command doesn’t work. The IP control Authentication setting returns to “Normal” unexpectedly. Signage [WQ-BS1] I sometimes cannot drag a display when changing the group by drag-and-dropping on the Display Management page [WQF-BS1F][WQF-USMP2][WQ-BS1] HTML5 4K Photo playback is shorter than I defined when I play HTML5 4K Video after HTML5 4K Photo When I embed a website into WQ-BS1 or WQ-BM1, it cannot be displayed. [WQ-BS1] I cannot update WQ-BS1 to any version from 1.3.0. [WQ-BS1] The firewall inbound rules are not deleted after uninstalling WQ-BS1. [WQ-BS1] Can I set a proxy for the network communication between the Server and Player in the BRAVIA Signage system? [WQ-BS1] The https content cannot be played. [WQ-BS1] The download function does not work correctly. [WQ-BS1] How can I deliver HTML content with the download function enabled? [WQ-BS1] When is the switch timing from streaming play to downloaded play? There are large files under the “public” directory of the BRAVIA Signage server. Other Does BRAVIA support “InstaPort”? [WQ-BM1] I cannot switch the external inputs on BRAVIA Meeting UI, and the auto input change function doesn’t work. [WQ-BM1] The server control function is working fine, but the passcode is not shown on the BM1 screen. Can I update B2B software easily from the free trial version to the full paid version?
