2. Update and Uninstall BRAVIA Signage

Estimated reading time: 6 minutes

This section describes the update and uninstalling of BRAVIA Signage. The overview of the procedure is as follows:

  • [A] Update BRAVIA Signage
    • [1] Update BRAVIA Signage Server (Required)
    • [2] Update BRAVIA Signage Player (Required)
  • [B] Uninstall BRAVIA Signage
    • [1] Uninstall BRAVIA Signage Server (Required)
    • [2] Uninstall BRAVIA Signage Player (Required)

In addition, BRAVIA Signage Server and BRAVIA Signage Player check their versions against each other at connection in order to run properly. Connection is allowed only in the following cases.

  • BRAVIA Signage 1.7.3 or earlier is used and the BRAVIA Signage Server version is the same as BRAVIA Signage Player.
  • BRAVIA Signage 1.7.4 or later is used, and the BRAVIA Signage Player version is the same as or earlier than BRAVIA Signage Server.

2.1. Update BRAVIA Signage Server

In this section, the update procedure of MongoDB and BRAVIA Signage installed on the server is explained. The information registered on the older version of BRAVIA Signage Server is over written in this update.

[1] Copy the “windows” folder in the package on any directory in your Server.

[2] Right-click “setup.bat” in this “windows” folder and select “Run as administrator”. The following window is displayed:

a screenshot of Command Prompt window after run setup-bar

If the directory path name includes half width letters such as ‘@#$%^&()_+~-=`{}[]’, the above screen cannot be displayed depending on the combination of these letters. If the screen does not display, please confirm the directory path name.

[3] Input “2” and push the “ENTER” key in this window as seen in the following diagram, the MongoDB installation window is displayed as seen in the following diagram, and update in accordance with the guidance.

a screenshot of Command Prompt window after push the ENTER key

a screenshot of the MongoDB installation window

[4] After the update of MongoDB, the configurations are automatically executed. The BRAVIA Signage Server installation window is displayed as seen in the following diagram and update in accordance with the guidance.

a screenshot of Command Prompt window after the update of MongoDB

a screenshot of the BRAVIA Signage Server installation window

[5] After the update of BRAVIA Signage Server, the configurations are automatically executed.

[6] Push the “ENTER” key to close the window.

[7] Double-click the following shortcut icon created on the desktop.

a screenshot of the shortcut icon

When double-clicked, Operation Web Application opens with your browser on your server.

2.2. Update BRAVIA Signage Player

This section describes how to update BRAVIA Signage Player in display.

[1] Copy “extapp_installer.pkg” in the package on the root directory in the USB flash memory.

[2] Turn on display and insert the USB flash memory to a USB port on the display.

[3] As the installer starts, update this application following the installer’s instructions.

[4] At next, copy “extapp_installer.pkg” under BRAVIASignageLauncher folder to the root folder in the USB flash memory.

[5] Execute same procedures as above [2] and [3].

[6] After update, configure BRAVIA Signage Player with config.txt. Refer to 1.5. Configure BRAVIA Signage Player for details.

NOTE) Don’t turn off or unplug display during the installation. It may cause display to breakdown.

2.3. Uninstall BRAVIA Signage Server

In this section, the uninstallation procedure to remove installations and configurations on the server is uninstalling. The information registered to BRAVIA Signage Server is not removed by uninstalling.

[1] Copy the “windows” folder in the package with the same version as the installed version on any directory in you Server.

[2] Right-click “setup.bat” in this “windows” folder and select “Run as administrator”. The following window is displayed:

a screenshot of Command Prompt window after run setup.bar

If the directory path name includes half width letters such as ‘@#$%^&()_+~-=`{}[]’, the above screen cannot be displayed depending on the combination of these letters. If the screen does not display, please confirm the directory path name.

[3] Input “3” and push the “ENTER” key in this window as seen in the following diagram and the installed and configured content are automatically removed.

a screenshot of Command Prompt window after push the ENTER key

[4] If the window of “Microsoft Visual C++ 2015 Redistributable(x64)” is displayed during the uninstallation, push the [uninstall] button to uninstall.

[5] After the uninstallation of “Microsoft Visual C++ 2015 Redistributable(x64)”, push the [close] button.

[6] The uninstallation messages for BRAVIA Signage Server, Apache, and MongoDB are displayed as seen below:

a screenshot of Command Prompt window for uninstallation

[7] Push the “ENTER” key to close the window.

[8] As in the previous descriptions, the information registered to BRAVIA Signage Server is not removed by uninstalling. If the information is unnecessary, manually remove the data as seen below:

  • the information saved in MongoDB: “C:\data” directory
  • the log and contents in Apache : “C:\Apache24” directory

2.4. Uninstall BRAVIA Signage Player

This section describes how to uninstall BRAVIA Signage Player in display.

[1] Copy “extapp_installer.pkg” with the same version as the installed version in the package on the root directory in the USB flash memory.

[2] Turn on display and insert the USB flash memory to a USB port on the display.

[3] As the installer starts, uninstall this application following the installer’s instructions.

[4] At next, copy “extapp_installer.pkg” with the same version as the installed version in the package under BRAVIASignageLauncher folder to the root folder in the USB flash memory.

[5] Execute same procedures as above [2] and [3].

NOTE) Don’t turn off or unplug the display during the installation. It may cause the display to breakdown.

2.5. Notice and Information

This section describes the notice and information on BRAVIA Signage setup.

  • Downgrading of BRAVIA Signage
    In the current and earlier versions, BRAVIA Signage does not support downgrades. If downgrades are performed using an earlier installer than your current version, information including your playlist and schedules will not be supported.

  • Installation after BRAVIA Signage Player uninstallation
    In 1.7.2 or later, if you want to install BRAVIA Signage Player after unintalling it, you need to configure with config.txt that “override” key is “ture”. If it is not “true”, the configuration from before uninstalling BRAVIA Sinage Player is taken over.